Cornerstone Evolve Privacy Policy
Ensuring the security of the personal information that you submit is a priority to us. Our Privacy Policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our users and reflects our commitment to your privacy and security.
By using our website, you consent to the collection and use of information by Cornerstone Technologies LLC (the “Company”) as described in this Privacy Policy.
This Privacy Policy covers the collection and use of data through the website cornerstoneav.com ("Website"), and any smart phone applications which may be developed in conjunction with the Website (collectively, the "Cornerstone Evolve Apps"). The Website and Cornerstone Evolve Apps are collectively referred to as the "Cornerstone Evolve Products".
We want your use of the Cornerstone Evolve products and the services we offer to be productive and safe, and we have taken great efforts to keep your information confidential and secure at all times within our system.
If you have questions or concerns regarding this Privacy Policy, you should first contact us at [email protected].
Our Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the personal information that you provide to us and to assist you in making informed decisions when using our site and our products and services.
Personal Information
The Cornerstone Evolve Products collects different types of personal identifiable information (“PII”), such as name, address, email address and phone number.
When you download and use the Cornerstone Evolve Apps, we automatically collect information on the type of device you use, operating system version and the device identifier. We may ask for, access, or track location-based information from your Cornerstone Evolve Apps while downloading or using them.
We may send you push notifications from time-to-time to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
To tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our products and contact preferences.
Generally, you can visit the Cornerstone Evolve Products without entering any PII. However, if you choose to place an order for any Cornerstone Evolve Products, we may require that you provide your name, mailing address, billing address, email address, phone number, credit card number and its expiration date.
This information may be necessary for us to complete the transaction and notify you of your order status. This PII is used to charge for product orders and to ship product and for no other purposes.
Non-Personally Identifiable Information Collected Automatically
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, domain type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We use mobile analytics software to allow us to better understand the functionality of our Cornerstone Evolve Apps on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data and where the application was downloaded from. We do not link the information that we store within the analytics software to any personally identifiable information that you submit within the Cornerstone Evolve Apps.
Supplementation of Information
To protect your account, we may on occasion supplement the personal information that you submitted to us with information from third party sources.
We use services from leaders in the industry to verify your identity, to prevent others from defrauding your account or the Company.
How We Use Your Information
We may use your email address, mailing address and/or phone number to provide quality customer support or to reach you regarding order status, product or fulfillment issues and other customer service-related activities.
We may use your email address, mailing address and/or phone number to contact you regarding new product offerings, special sales, newsletters, market research and other aspects of your use of Cornerstone Evolve Products.
If, however, you do not wish to receive such communications, you can "opt-out" at any time, and you will not be contacted further, unless you place a product order. In that case, we will send you an order confirmation.
From time to time, we may ask you to answer surveys regarding current or future Cornerstone products. Participation in these surveys is always optional. Survey responses are only used in the aggregate and are never linked to an individual.
We may occasionally share the aggregate survey data with our affiliate entities and development partners to facilitate new product development and improve customer service and overall customer satisfaction. This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing and Choice
The Company is not an "information broker."
We do not engage in the selling of the profile, contact, web usage habits, behavior, buying patterns, or demographic information of our customers, partners or users.
We use the information we collect about you to process orders and provide the best and most personalized service possible.
We will not use or share the PII provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. We will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us, and we will do everything we can to honor such requests.
Agents/Service Providers
We use third parties such as shipping companies to fulfill orders and a credit card processing company to bill you for goods and services.
We may use a chat service to assist you if you have questions while using our site or regarding your order.
When you purchase a product and use our site, we will share your name, address, telephone number, and email address as necessary for the third party to provide that service.
These third parties are prohibited from using your personal information for promotional purposes or any other purpose aside from what is necessary to provide services to us.
Business Transition
If the Company goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred.
You will be notified via email and/or a prominent notice on our Website of any such change in ownership or control of your personal information, as well as any choices that you may have regarding your personal information.
Legal Disclaimer
In addition to the circumstances described above, the Company may disclose or release information when we, in good faith, believe that doing so is reasonably necessary: (a) to comply with the law, judicial proceeding, court order, or legal process served on our Website; (ii) to enforce or apply the terms of User Agreement; or (iii) to protect the rights, property or safety of the Cornerstone Evolve Products, our users, or others.
Links to Other Sites
The Cornerstone Evolve Products may contain links to other sites that are not owned or controlled by the Company.
Please be aware that we are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy policies of each Web site that collects personal information.
This privacy policy applies only to information collected by this Cornerstone Evolve Products.
Social Media Widgets
Our Website may include social media features, such as the Facebook Like button and widgets, such as the Share This button or interactive mini-programs that run on our site.
These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly.
Social media features and widgets are either hosted by a third party or hosted directly on our Website.
Your interactions with these features are governed by the privacy policy of the company providing it.
Tracking Information
The Company does not track users of the Cornerstone Evolve Products online activity over time or allow other parties to do this on the Cornerstone Evolve Products.
Log Files
Like most every website, Cornerstone Evolve Products records certain tracking information any time that someone visits the Website.
For every web page that is viewed, our web server records an IP address, the operating system, browser version and the name of the page that was viewed.
We may also use a third-party tracking service that uses tracking technologies to track non-personal information about visitors to our Website.
This information is not linked to any specific user and is used in the aggregate to maintain, track performance and improve Cornerstone Evolve Products.
Cookies
A cookie is a small piece of information that is stored by your browser on your computer's hard drive.
Cornerstone Evolve Products use cookies for the sole purpose of uniquely identifying our users and securing their personal information.
We use cookies to track your order process without requiring reentry or re-verification of password or personal information on each page of the site.
Cornerstone Evolve Products also use cookies to help keep track of items that you put into your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS.
Rather than storing this information on Cornerstone's server, the cookie is stored in your computer and is activated only when you visit the Cornerstone Evolve Products.
Your privacy and security are not compromised when you accept a cookie from any Cornerstone Evolve Products.
No one can access the information except the Company.
Third Party Tracking Technologies
Some of our business partners use cookies and web beacons on our site.
We do not have access or control over these third-party trackers.
Data Retention
We will retain your information for as long as your account is active, as needed to provide you services and will use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Email & "opts Out" Policy
We may use your email address provided to contact you regarding the following:
- User Registration Status (including confirmation of account signup)
- Order Status and Shipping Notification
- Online Customer Satisfaction Survey
- Major changes to the Website, addition of new products or services
- Promotional and marketing materials that we think you may find useful
If you wish to not receive any of these emails, you may opt-out by clicking the Opt-Out link or submitting your email address to [email protected] or by following the unsubscribe instructions within each email communication.
Protecting Your Personal Information
The Company is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We place a priority on protecting your PII and take commercially reasonable measures to secure and protect such information.
The Cornerstone Evolve Products uses secure sockets layer (SSL) to encrypt the transfer of sensitive information, such as your account password and billing information, including credit card, from your web browser to our web server.
Only the last four (4) digits of your credit card number and the expiration date will be displayed in your account.
Emails you send to us may not be secure unless otherwise told that security measures will be in place prior to your transmitting the information. For this reason, we ask that you do not send confidential information such as credit card numbers or account numbers to us through emails.
The same SSL protocol also acts to authenticate the Cornerstone Evolve Products and prevent unauthorized "hackers" from masquerading as any of our sites while you are logged in to your account. This is accomplished through a "digital certificate", which is an unforgettable electronic "identity card".
If another website attempts to falsely identify itself as the Cornerstone Evolve Products, your web browser will display a warning indicating that there is a problem with the digital certificate for the Cornerstone Evolve Products. Do not log in to those sites if you see any such warning.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Website, you can email us at [email protected].
Updating Your Personal Information
You can update or correct your personal information at any time by visiting the https://account.cornerstoneav.live/ website.
If you wish to access, delete or correct your information, please follow the directions on the website or contact our customer service at the phone number indicated on our Website.
Requests for access will be responded to within thirty (30) days of the request.
Children's Policy
The Website is not intended for use by children, and children under the age of 13 are not authorized to use the Website and should not submit any personal information to us. We do not knowingly market to or solicit PII or other information from children under the age of 13.
Changes in this Privacy Policy
If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy, the home page and other places we deem appropriate so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.
We reserve the right to modify this Privacy Policy at any time, so please review it frequently.
If we make material changes to this Privacy Policy, we will notify you here, by email or by means of a notice on our home page prior to the change becoming effective.
California Consumer Privacy Act / California Privacy Rights Act (collectively, California Consumer Privacy Laws”) Notice
This privacy notice section for California residents supplements the information contained in our Privacy Policy, and it applies solely to visitors, users, employees and others who reside in the State of California.
What categories of personal information do we collect?
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device, such as a computer, cell phone or digital tablet. The following is a list of categories of personal information that that we may collect or may have collected from California residents within the last twelve (12) months:
Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | YES |
B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES |
C. Protected classification characteristics under California or federal law | Gender and date of birth | YES |
D. Commercial information | Transaction information, purchase history, financial details, and payment information | YES |
E. Biometric information | Fingerprints and voiceprints | NO |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | YES |
G. Geolocation data | Device location | YES |
H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | YES |
I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | YES |
J. Education Information | Student records and directory information | YES |
K. Sensitive personal information (“SPI”) | Social security number, driver’s license, state identification number, passport number, financial information, race, personal information collected and analyzed concerning health or similar information | YES |
L. Inferences drawn from other personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | YES |
Please note that the categories and examples provided in the chart above are those defined in the CCPA. This does not mean that all examples of that category of personal information were, in fact, collected by us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if you provided such personal information directly to us.
How do we use and share your personal information?
Information about our data collection and sharing practices is found above in this Privacy Policy.
You may contact us by email at [email protected], or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt out, we may deny a request if the authorized agent does not submit proof that the agent has been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
The Company has not sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. The Company will not sell personal information in the future belonging to Website visitors, users and other consumers.
Category | Sources | Business or Commercial Purposes | Third Parties With Whom Information is Shared |
A. Identifiers | Directly from consumers and/or employee, website cookies, website analytics providers | To fulfill specific consumer requests, to enhance the website experience, for marketing and analysis, for employment-related purposes | Website providers, analytics providers, advertising providers, employee information not shared |
B. Personal information categories listed in the California Customer Records statute | Directly from consumers and/or employee, website cookies, website analytics providers | To fulfill specific consumer requests, to enhance the website experience, for marketing and analysis, for employment-related purposes | Website providers, analytics providers, advertising providers, employment information not shared except for payroll purposes |
C. Protected classification characteristics under California or federal law | Directly from consumers and/or employee, website cookies, website analytics providers | To fulfill specific consumer requests, to enhance the website experience, for marketing and analysis, for employment-related purposes | Website providers, analytics providers, advertising providers, employment information not shared |
D. Commercial information | Directly from employee, transaction information, purchase history, financial details, and payment information | To fulfill specific consumer requests, to enhance the website experience, for marketing and analysis | Website providers, analytic providers, advertising providers, employment information not shared except for payroll purposes |
E. Internet or other similar network activity | Website cookies, website analytics providers | To enhance the website experience, for marketing and analysis | Website providers, advertising providers |
F. Geolocation data | Directly from consumers, website cookies, website analytics providers, advertising providers | To analyze website traffic for marketing and analysis | Website providers, analytics providers, advertising providers |
G. Audio, electronic, visual, thermal, olfactory, or similar information | Telephone calls and pictures sent in from consumers | For internal training purposes, for marketing and analysis | Customer service providers |
H. Professional or employment-related information | Directly from consumers and/or employee | To fulfill specific consumer requests, to enhance the website experience, for marketing and analysis, for employment-related purposes | Website providers, analytics providers, employee information not shared |
I. Education Information | Directly from employment applicants | For potential employment purposes | Education information not shared |
J. Sensitive personal information | Directly from consumers and/or employee | To fulfill specific consumer requests; to provide quality services for and enhance experience of consumers, for employment-related purposes | Website providers, analytic providers, advertising providers (limited to financial and/or commercial information – no other SPI is shared with third parties), employee information not shared except for payroll purposes |
K. Inferences drawn from other personal information | Website analytics providers, advertising providers | For marketing and analysis | Analytics providers, advertising providers |
Your Rights with Respect to Your Personal Data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Opt Out
You have the right to opt out of the sale or sharing of personal information. We do not sell personal information. You have the right to request that we do not share your personal information.
Right to Correct
You have the right to request the correction of any personal information that we maintain about you, considering the nature of the personal information and the purposes of the processing of the personal information. We will use commercially reasonable efforts to correct the inaccurate personal information as you may direct.
Right to Limit Use or Disclosure of SPI
You have the right to limit the use and disclosure of your SPI, if we are using your SPI beyond what is reasonable and proportionate to provide the requested goods or services.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Verification process
Upon receiving your request, we will need to verify your identity to determine that you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information that you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information that we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant or ask to restrict the processing of the information.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that the agent has been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
- To exercise these rights, you can contact us by email at [email protected], or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
Contact Us About This Privacy Policy
If you have questions or comments about this Privacy Policy, you may email us at [email protected] or by mail to:
Cornerstone Technologies LLC
1387 S 630 E
American Fork, UT 84003
Tel: 801.221.0099